Shipping
DELIVERY OPTIONS
| Delivery Method | Cost | Delivery Timeframes |
|---|---|---|
| Standard |
Free on orders over £40 £4 on orders under £40 |
2-3 business days |
| Express | £5.95 | Next day delivery if order received before 2pm |
Once orders are placed, they are not able to be edited, added to or cancelled.
If you place your order over a weekend or on a Bank Holiday it will be processed and sent out over the following business days (Monday – Fridays).
Please note: Shipping times are a guideline and subject to change. You may experience slightly longer delivery times during peak periods (including sales, Bank Holidays or the day after Bank Holidays), due to wild weather, or due to other postal service delivery issues that are unforeseen or unavoidable events beyond MECCA’s reasonable control. Online orders are processed and shipped from England and so we follow any Bank Holidays in England.
DISPATCH TIMES
We endeavour to process and dispatch all online orders within 1-3 business days from the order being placed, unless otherwise stated. Following dispatch, you will be notified via email with a tracking number.
Please note: During peak periods (including sales, Bank Holidays or the day after Bank Holidays), dispatch times may be longer.
TRACKING
You will receive an email with your tracking information once your order has been processed, which can be used to track your order through to delivery.
If you are unable to locate your tracking number, or if you have any questions about your shipped order please contact us at customercare@meccacosmetica.com and our Customer Care team will assist you with your enquiry.
LOST OR DAMAGED GOODS
If your order is lost or damaged in transit, please contact our Customer Care team at customercare@meccacosmetica.com.
If you have not received your order within five business days of receiving confirmation of dispatch by email, please contact us so that we can assist you.
INTERNATIONAL SHIPPING
Orders placed on this website can only be delivered within the United Kingdom.
TERMS & CONDITIONS - Gift With Love
This offer, by MECCA Brands Pty Ltd or (“MECCA”), is for:
- a complimentary MECCA COSMETICA 'To Save Face SPF30 Facial Sunscreen' (30ml) valued at GBP£16 if you are a United Kingdom, Ireland, Germany, France, Italy or Spain resident, and spend a minimum of GBP£50 online at www.meccacosmetica.com in a single transaction; or
- a complimentary MECCA COSMETICA 'To Save Face SPF30 Facial Sunscreen' (100ml) valued at GBP£32 if you are a United Kingdom, Ireland, Germany, France, Italy or Spain resident, and spend a minimum of GBP£70 online at www.meccacosmetica.com in a single transaction,
(each, a "Gift").
Offer valid from 9AM local time on 28 August 2025 until 11:30PM local time on 12 September 2025, or earlier if stocks run out (“Promotion Period”). Total number of Gifts available is 1,000 x 30ml and 1,000 x 100ml. Limit of 1 Gift per transaction, per customer.
MECCA may terminate this offer at any time, subject to applicable law. The Gift cannot, to the fullest extent permitted by law, be exchanged for any other product or service and is not transferable for cash, credit or similar. Employees of MECCA Brands Pty Ltd (or any of its related bodies corporate) are ineligible to redeem this promotion. Purchases made to qualify for this offer are subject to MECCA COSMETICAs Purchase Terms and Conditions.
If you have any questions, you may contact our Customer Care team customercare@meccacosmetica.com